Concierge

Job Description

SkyLine Hospitality Group is seeking a polished and resourceful Concierge for our boutique luxury hotel in Paris. As the go-to expert for our discerning guests, you will arrange restaurant reservations, theatre tickets, private tours and bespoke experiences, turning every stay into an unforgettable memory. This role is perfect for someone with deep local knowledge and a passion for exceptional service. From securing hard-to-get dinner reservations to arranging last-minute helicopter transfers, no two days are ever the same.\n\nWorking in one of the world's great hospitality cities, you will build relationships with the finest restaurants, venues and service providers in Paris. We offer a refined working environment, ongoing professional development including Les Clefs d'Or mentorship pathways, and excellent long-term career prospects within our European collection. Commission on curated experiences and an annual cultural allowance help you stay ahead of the ever-evolving Paris scene.

Responsibilities

Provide personalised recommendations and arrange reservations for restaurants, shows and tours\nHandle special guest requests including transport, shopping and private experiences\nBuild and maintain relationships with local venues, suppliers and service partners\nManage guest luggage, valet coordination and pre-arrival preference gathering\nResolve guest concerns discreetly and turn service recoveries into memorable moments\nMaintain detailed guest profiles to personalise future stays

Requirements

High school diploma; hospitality or tourism qualification preferred\nMinimum 3 years of concierge or luxury guest-service experience\nFluent English and French; additional languages highly valued\nExtensive knowledge of Paris restaurants, culture and attractions\nImpeccable grooming, discretion and interpersonal skills\nEligibility to work in France

Skills

Guest relations, Local expertise, Reservation systems, Problem solving, Multilingual communication, Itinerary planning, Discretion, Networking, Upselling, Cultural knowledge

Benefits

Monthly salary of $2,200 – $3,200 plus service charge\nComprehensive French social security and pension benefits\nProfessional development and Clefs d'Or mentorship pathway\nStaff meals and hotel discounts across the group\nAnnual performance bonus