Hotel Management Jobs – Front Desk Manager, Rosewood Red Sea, Saudi Arabia

Job Description

Hotel management jobs include this Front Desk Manager opening at Rosewood Red Sea in Saudi Arabia. The role needs 3–5 years of Front Office experience with at least 2 years in a supervisory or management role, preferably in luxury hospitality. The published requirements and the official application link are below under 'How to Apply'.

Responsibilities

- Lead the daily Front Desk operation to ensure smooth arrivals, in-stay service, and departures
- Oversee Front Desk supervisors, agents, and night team performance
- Handle escalated guest concerns and complaints with timely service recovery
- Oversee Front Desk cashiering, billing accuracy, and end-of-shift closing procedures
- Support room upselling, package promotion, and ancillary revenue opportunities
- Conduct daily briefings, coaching, and on-the-job training for the Front Desk team

Requirements

- Minimum 3–5 years of Front Office experience, with at least 2 years in a supervisory or management role
- Previous experience in a luxury or ultra-luxury hotel or resort environment is preferred
- Strong proficiency in Property Management Systems (PMS), night audit, reservations, and room allocation
- Strong leadership, coaching, and team management skills
- Fluency in English is required; additional languages are an advantage